Privacy Policy — 4777app

01 Information We Collect

4777app collects personal data from players through several distinct channels. The categories of personal data we collect, and the specific circumstances in which each category is collected, are set out below.

Data provided directly by you:

• Registration data: Full legal name, date of birth, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other), email address, and mobile phone number.
• Identity verification (KYC) documents: Scanned copy or photograph of a government-issued photo ID (National Identity Card, Passport, or Driving Licence), and — where required — a selfie photograph for facial verification purposes.
• Payment method details: bKash mobile wallet number, Nagad mobile wallet number, Rocket account number, Upay number, or the account number and sort code of a Bangladeshi bank account registered in your name.
• Correspondence data: The content of any communications you send to the 4777app support team, including support tickets, email messages, and live chat transcripts.
• Voluntary survey responses: Where you choose to participate in player satisfaction surveys or promotional competitions, the responses you provide are collected and stored.

Data collected automatically:

• Log and access data: IP address, date and time of each login and logout, pages viewed, features used, and session duration.
• Device and browser data: Device model, operating system, browser type and version, screen resolution, language settings, and unique device identifiers.
• Geolocation data: Approximate geographic location derived from your IP address (country and city level). We do not collect GPS-level precise location data.
• Cookie and tracking data: Information collected through cookies, web beacons, and similar tracking technologies as described in Section 4 of this Policy.
• Transaction data: A full record of all deposits, withdrawals, wagers placed, game outcomes, bonus activations, and balance adjustments associated with your account.

02 How We Use Your Data

4777app processes your personal data only for purposes that are directly connected to operating a safe, compliant, and high-quality online gaming platform for players in Bangladesh. The following table summarises the primary purposes for which we process each category of personal data, together with the legal basis for that processing.

Where we rely on your consent as the legal basis for processing (for example, to send you promotional emails about new games, bonus offers, or BPL betting markets), you have the right to withdraw that consent at any time by updating your communication preferences in the account settings dashboard or by emailing support@4777app. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

03 Data Sharing & Disclosure

4777app does not share your personal data with third parties except in the circumstances described below. In every case, data sharing is limited to the minimum necessary for the stated purpose, and all third-party recipients are required to handle your data in accordance with applicable data protection standards.

• Payment processing partners: We share transaction details with the relevant mobile banking provider (bKash, Nagad, Rocket, Upay) or Bangladeshi bank (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) that processes your deposit or withdrawal. These providers receive only the data necessary to execute the specific transaction.
• Game technology providers: Game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymised player identifier and session data in order to deliver their game software and settle game outcomes. They do not receive your full name, National ID number, or payment method details.
• Identity verification services: Where automated KYC verification is used, your identity documents and verification data are processed by a certified third-party identity verification provider operating under strict data processing agreements.
• Fraud and security services: We use specialised third-party fraud detection and cybersecurity tools that may process your IP address, device fingerprint, and behavioural data to identify suspicious activity. These services operate under contractual data processing agreements.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities in Bangladesh if required to do so by law, by court order, or by a valid regulatory demand. We will notify you of any such disclosure to the extent permitted by law.
• Business succession: In the event of a merger, acquisition, or transfer of all or part of the 4777app business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights in relation to the transferred data.

All third parties with whom 4777app shares personal data are required to implement appropriate technical and organisational security measures to protect that data from unauthorised access, disclosure, or loss. Where third-party processors are located outside Bangladesh, we ensure that appropriate safeguards are in place before any cross-border data transfer occurs.

04 Cookies & Tracking

4777app uses cookies and similar tracking technologies on its website and platform. Cookies are small text files placed on your device by the 4777app server when you first visit the platform. They allow the platform to recognise your device on subsequent visits and to maintain your session state across page loads.

We use the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, store your language and currency preferences, and ensure that your account balance and game state are preserved across page loads. You cannot opt out of strictly necessary cookies without losing access to core platform functionality.
• Functional cookies: These cookies remember your personalisation choices, such as your preferred game lobby layout, notification preferences, and deposit method shortcuts. They are not strictly essential but significantly improve your user experience.
• Analytics cookies: We use aggregated, anonymised analytics data to understand how players navigate the 4777app platform, which features are most popular, and where technical errors occur. This data is used exclusively for platform improvement and is not linked to your individual identity.
• Security cookies: These cookies support our fraud detection and account security systems. They help identify unusual login patterns, detect bot activity, and flag accounts that may have been compromised.

4777app does not use third-party advertising cookies or cross-site tracking technologies that would allow external advertisers to build a profile of your browsing behaviour across the open internet. Any tracking we conduct is strictly limited to activity within the 4777app platform itself.

05 Data Security

Protecting the personal data of our players is one of the most important technical and operational responsibilities of the 4777app platform. We implement a layered security architecture designed to prevent unauthorised access, accidental loss, disclosure, or destruction of personal data. Our core security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 4777app servers is encrypted using industry-standard 256-bit SSL/TLS encryption. This applies to all login sessions, payment transactions, and document uploads.
• Encrypted data storage: Personal data and sensitive account information stored in our databases are encrypted at rest. Payment credentials and identity document data are stored using field-level encryption with access restricted to authorised personnel only.
• Access controls: Access to personal data within 4777app's internal systems is governed by a strict role-based access control policy. Staff members can only access the specific categories of personal data that are necessary for their job function.
• Two-factor authentication: We strongly recommend that all 4777app players enable two-factor authentication (2FA) on their accounts. 2FA adds a critical second layer of protection against unauthorised account access even in the event that your password is compromised.
• Intrusion detection and monitoring: Our security infrastructure includes 24/7 automated intrusion detection systems, real-time anomaly monitoring, and a dedicated security incident response team.
• Regular security audits: 4777app commissions periodic independent security audits and penetration tests of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 4777app will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach. A detailed incident report will be retained internally for compliance purposes.

06 Data Retention

4777app retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the primary categories of personal data we hold:

When a data retention period expires, the relevant personal data is securely deleted or anonymised so that it can no longer be linked to any individual player. In cases where anonymised aggregated data is retained for statistical analysis or platform improvement purposes, that data cannot be used to re-identify any individual and therefore falls outside the scope of personal data protection obligations.

Please note that self-exclusion records are retained permanently even after account closure. This is a responsible gaming safeguard: if a self-excluded player attempts to register a new account in the future, the retained record allows 4777app to identify and reject that registration, protecting the player from harm.

07 Your Privacy Rights

As a player whose personal data is processed by 4777app, you have the following rights with respect to your personal information. To exercise any of these rights, please submit a written request to support@4777app from the email address registered to your 4777app account. We will acknowledge your request within 3 business days and will provide a full response within 30 calendar days.

• Right of access: You have the right to request a copy of all personal data that 4777app holds about you. We will provide this data in a structured, commonly used, and machine-readable format.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details (email address, phone number) directly from your account dashboard without contacting support.
• Right to erasure: You may request the deletion of your personal data where the data is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that this right is subject to overriding legal retention obligations — for example, financial transaction records that must be retained for 7 years cannot be deleted on request.
• Right to restriction of processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while we investigate a dispute about its accuracy.
• Right to data portability: You have the right to receive your personal data in a portable format and to transmit it to another data controller where technically feasible and where processing is based on consent or contract performance.
• Right to object: Where processing is based on our legitimate interests, you have the right to object to that processing. We will comply with your objection unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where we rely on your consent as the legal basis for processing (such as marketing communications), you may withdraw that consent at any time via your account settings or by emailing support@4777app. Withdrawal does not affect prior lawful processing.

08 Policy Updates & Contact

4777app reviews this Privacy Policy regularly and reserves the right to update or amend it at any time in response to changes in applicable law, changes in our data processing practices, or material changes to the 4777app platform. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

Where a change to this Privacy Policy is material — meaning it significantly affects the way in which we collect, use, or share your personal data — we will notify all registered players via email at least 14 days before the change takes effect. Minor editorial or clarificatory amendments that do not affect the substance of the Policy may be made without prior notification, though the effective date will still be updated.

Your continued use of the 4777app platform after the effective date of any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the platform and request closure of your account before the effective date of the update.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the 4777app Privacy Policy. The current version of this Policy will always be accessible at the /privacy-policy URL on the 4777app platform.